Terms and Conditions

1. Acceptance of Terms

By accessing and using the Free Flow Plumbing & Drains website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Services

Free Flow Plumbing & Drains provides professional plumbing and drain cleaning services in Washington County, Utah. Our services include but are not limited to:

• Emergency plumbing repairs
• Drain cleaning and hydro jetting
• Water heater installation and repair
• Sewer line repair and replacement
• Leak detection and repair
• Commercial plumbing services

3. Service Estimates and Pricing

All estimates provided are approximate and based on the information available at the time of the estimate. Final pricing may vary based on actual work performed, materials used, and unforeseen circumstances discovered during service.

We will inform you of any significant price changes before proceeding with additional work.

4. Payment Terms

• Payment is due upon completion of services unless otherwise agreed in writing
• We accept cash, checks, and major credit cards
• A service charge may be applied to returned checks
• Late payments may incur additional fees
• We reserve the right to place a lien on property for unpaid services

5. Scheduling and Cancellations

Appointment Scheduling: We will make every effort to arrive at the scheduled time. However, emergency calls may cause delays. We will notify you if we are running late.

Cancellations: If you need to cancel or reschedule an appointment, please provide at least 24 hours notice. Late cancellations or no-shows may be subject to a cancellation fee.

6. Warranty and Guarantee

We stand behind our work with a satisfaction guarantee. If you experience any issues with our services, please contact us within 30 days of service completion.

Our warranty covers:

• Workmanship for a period of 1 year from service date
• Parts and materials as per manufacturer warranties

Our warranty does not cover:

• Damage caused by misuse or neglect
• Normal wear and tear
• Services performed by other contractors
• Pre-existing conditions not addressed in our service

7. Property Access and Safety

By scheduling our services, you grant us permission to access your property to perform the requested work. You agree to:

• Provide safe and reasonable access to work areas
• Clear work areas of valuable or fragile items
• Restrain pets during service
• Inform us of any known hazards on the property

8. Liability and Indemnification

Free Flow Plumbing & Drains is fully licensed and insured. We will take reasonable care to protect your property during service. However, we are not responsible for:

• Pre-existing damage or defects
• Damage to concealed utilities not properly marked
• Damage resulting from property owner's negligence
• Loss of use or consequential damages

Our liability is limited to the cost of services provided.

9. Emergency Services

We offer 24/7 emergency plumbing services with no after-hours fees. Emergency service requests will be prioritized based on severity and availability. We cannot guarantee specific response times.

10. Permits and Compliance

When required, we will obtain necessary permits for work performed. You are responsible for ensuring that any work performed complies with homeowner association rules and regulations.

11. Coupons and Promotions

Coupons and promotional offers:

• Cannot be combined with other offers unless stated
• Must be presented before service begins
• Are subject to terms and conditions listed on the coupon
• May be expired or discontinued at any time

12. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Free Flow Plumbing & Drains and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.

13. Website Use

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit any harmful code or malware
• Interfere with the proper functioning of the website
• Collect information about other users

14. Dispute Resolution

Any disputes arising from these terms or our services will be resolved through:

• Good faith negotiation between parties
• Mediation if negotiation fails
• Binding arbitration in Washington County, Utah

15. Governing Law

These Terms and Conditions are governed by the laws of the State of Utah. Any legal action must be brought in the courts of Washington County, Utah.

16. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services constitutes acceptance of modified terms.

17. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

If you have any questions about these Terms and Conditions, please contact us: